BSB40812: Certificate IV in Frontline Management

https://rmstraining.com.au/wp-content/uploads/2013/11/Frontline-Management.jpg##Get a nationally recognised qualification for Cert IV in Frontline Management##

 

Get a nationally recognised qualification for Cert IV in Frontline Management

 

Front Line Management


Employers are looking for individuals who can demonstrate skills and techniques to effectively manage on the ground. With our Certificate IV in Frontline Management you’ll gain crucial skills in operations management, supervising others and building teams.
 
        ?         Are you ready to climb the professional ladder and take on a new level of responsibility
        ?         Are you looking to build on your current management skills to lead more effectively

If you answered yes then our Certificate IV in Frontline Management can help you achieve your goals, build your management skills and take your career one step further. RMS offers a range of study options for this course allowing you to complete training at:
 
  • Your own pace – learning at a pace that suits you  or
  • Structured – 5 days trainer lead facilitated sessions
 

The Frontline Management Program

Frontline Management is a nationally recognised, competency-based training program, aimed at supporting industries in raising their performance by developing the skills and knowledge of their frontline managers. 
 
At an organisational level, Frontline Management is used to support cultural change within organisations as they maintain pace and staff skill to adjust to the rapidly changing demands of business. 
 
At an individual level, the program helps to facilitate the transition from team member to team supervisor or manager. It enables recognition of the management skills that frontline managers already possess, and provides opportunities for improving existing management skills and developing new ones. 
 

Program Content

This nationally recognised Frontline Management Training Package is composed of a set of competencies, which describe what is expected of high performing frontline managers. The competencies were developed through extensive consultation with a wide range of industries, and relate to a range of areas. Units available through RMS training include:
 
  • Leadership
  • Team effectiveness
  • Effective workplace relationships
  • Continuous improvement
  • Operational planning
  • Customer service
  • Innovation
  • Workplace safety
  • Developing individuals and teams
  • Identifying and applying risk management processes
  • Developing work priorities
  • Making presentations
  • Organising meetings

Workplace Application

RMS have developed their training program with the key philosophy that participants develop management skills competence in the workplace. Although training may be delivered outside the workplace, the intent is that participants apply the knowledge and practice the skills acquired through training in the workplace. Some of the benefits of this approach include: 
 
  • ensuring training is directly relevant to job role
  • time management efficiency  
  • increased job performance 
  • positive cultural change 
  • focus on organisational development areas 
 

Prerequisites

No previous qualifications or experience in frontline management are required. 

Certification

Participants successfully completing all requirements will be issued with a nationally recognised Certificate IV in Frontline Management qualification. 
 
Participants completing unit/s of competency from the Frontline Management Program will be issued with a nationally recognised Statement of Attainment. 

Course Duration

Duration depends on delivery method selected. 

Assessment Requirements

The Certificate IV in Frontline Management is a competency-based qualification. This means that in order to attain the qualification, you need to provide evidence of understanding and workplace application. RMS provides participants with opportunities to complete assessment requirements during trainer lead (face-to-face) training sessions. 

Assessment Methods

Each module includes a set of evidence tasks with satisfactory completion required before a credential can be awarded. Examples of evidence include:
 
  • Short answers knowledge-based questions 
  • Case studies
  • Scenarios 
  • Workplace-based tasks / projects 
  • Third party reports 

Study Support

RMS provides email and telephone support to students. We also run support sessions covering course content and coaching lead by an RMS qualified trainer. Additional fees apply to attend these sessions.

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is available for this qualification. 
 
RPL is suitable for those who already have the necessary skills and knowledge in one or more areas which make up the Certificate IV in Frontline Management, and who do not wish to undergo further training in these areas.
 
To be granted RPL, applicants must provide evidence of their competence. Evidence requirements may vary, depending on the unit of competency being assessed. Typically evidence includes answers to theory questions, work samples and supervisor reports. Applicants must also participate in an assessment interview with a RMS assessor.. 
 
Those who are considering seeking RPL, are invited to speak with a RMS Training Advisor. The Training Advisor will make an initial assessment and discuss the RPL process in detail before sending an application package. 
 

National Recognition

RMS recognises qualifications and statements of attainment issued by other Registered Training Organisations under the Australian Qualifications Framework. If you hold some of the units covered in this course you may be able to obtain a reduction in training or assessment requirements. Contact a RMS Training Advisor for further advice. 
 

There are currently no openings available for this course.